Request for portabilty
Last update: September 22, 2024.
Data portability is your right to request that computerized personal information you have entrusted to us and that we have stored be communicated to you or to an authorized organization. This right comes into effect on 22 September, 2024. Centraide of Greater Montreal reserves the right to reject a request if it raises serious technical difficulties, particularly if it is too complex, involves significant costs or if we are unable to identify you.
In general, the data we keep is first and last name, contact details (may include postal address, e-mail, telephone number), type and amount of donation. For a complete list, please refer to our Privacy Policy. Generally speaking, no information on credit card payment, or payroll deductions is saved in our systems.
PORTABILITY REQUEST PROCEDURE
- Fill in and send the form.
- We will contact you to verify your identity, and if required, to clarify your needs. With some exceptions, your identity will be verified by videoconference.
- Additional questions could be asked in order for us to find the required information in our systems.
- Your request will be processed within 30 days.
The information collected through this form is required by Centraide to process your request (information or contact request) to follow up on it and communicate with you. Your information will be communicated to our subcontractors and partners to whom it is necessary to communicate it for these purposes, such as our Internet providers and related applications, which may be located outside Quebec. You have the right to access and rectify your personal information, and you may withdraw your consent at any time. By providing your information on this form, you acknowledge that you have consulted Centraide of Greater Montreal’s privacy policy.
Contact us
You may send any request, question, complaint or comment about the privacy policy or our privacy practices to our Privacy Officer at the following email address.
For all other enquiries, click here.